Return Policy & Warranty

*All single loose diamonds are guaranteed to be the correct color, clarity, and weight as ordered or your money back.  7 day limit from receiving the item. 
*All single loose diamonds can be returned within 7 days notwithstanding any damage.  Original paperwork in pristine condition must accompany your package, no exceptions.
*Refunds will be issued via check and can take up to 2 weeks to arrive
*Melle diamonds may not be returned.  Special circumstances may apply. 
* All ready made, non-customized or amended jewelry purchased can be returned for a 100% money back guarantee within 14 days on the condition that the item is not damaged.
* Deposits for service, diamonds and jewelry are non-refundable. Special circimstances may apply. 
* Custom made orders can not be returned; special circumstances may apply, such as restocking fee.